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Damaged or Lost Parcels

What happens if my parcel arrives damaged?

If your items arrived damaged, please raise your return on the ZONE3 Returns and our team will be touch with you as soon as possible. Initiate your return by accessing the link below, you will need your order number and one of the following: email ad

What happens if my parcel arrives with the wrong item?

https://returns.eu.zone3.com/