All articles

How do I return my order?Updated 6 months ago

You can return or exchange items within 30 days of receiving the goods. 

Please click here to complete the return process. 

You will need your order number, and one of the following: email address, delivery post code or phone number to identify the correct order.

Please note, only UK Domestic returns are FREE, for returns outside of the UK the customer is responsible for return postage fees on any returns.

We encourage you to hold on to your order packaging until you’re sure you love your item(s). If you need to make a return, reusing the original packaging reduces your carbon footprint by 427 grams CO2 per pound of packaging and helps us operate on a more sustainable basis. 

If you're returning items that are damaged, we will need to review your return before accepting it, only once the return request has been accepted will you be able to receive your postage label. 

Was this article helpful?